In response to Mr Wang’s posting, I have to add that I have my own horror story about the Immigration and Checkpoints Authority.

Somebody I knew died and I was involved with sorting up matters. At some point we found out that the ICA had recorded the wrong date on the death certificate issued to the family. (Yes, they handle those too.) Despite several attempts by the lawyer dealing with the estate to rectify the situation - even mailing out a copy of the obituary run in the Straits Times to prove that the death certificate was incorrect - the ICA stubbornly refused to admit that they had made a mistake. It took an extremely angry and upset letter by the immediate family to ICA - still grieving and in the middle of handling funeral arrangements - before they would even deign to fix the date of death. On top of that, ICA still charged the estate extra for corrected copies of the death certificate. I think it was $60 per certificate or total, I don’t remember.

Seriously, ICA, why on earth would you think that your date was more correct than the family? I mean, who would have known it better? Or cared more, for that matter.

That’s why I’m not at all surprised to hear that ICA screwed up again, by letting bureaucratic red tape triumph over common sense. Again. They’ve become so obsessed with their rules and regulations that they don’t even seem to want to think about why they do things the way they do, or whether or not what they do or say even makes sense.

This is why I hate Singaporean bureaucrats so much, and why I am never returning. I don’t ever, ever want to interact with heartless, soulless people ever again, or live in a country where such people are allowed to run it without any heed to accountability or responsibility.